… ECM, a technology-driven system to reduce paper work and improve service delivery
The Federal Ministry of Housing and Urban Development will officially go live with its Electronic Content Management (ECM) System, on 30th September, 2025.
ECM is a system introduced to digitalize records management and streamline all official correspondences, thereby reducing paperwork and improving service delivery.
This development is in line with the directives of the Head of the Civil Service of the Federation, aimed at strengthening efficiency, accountability, and transparency in the operations of Ministries, Departments and Agencies (MDAs).
The Ministry is notifying that all external correspondences with the Ministry, henceforth shall be conducted exclusively through its official email platforms listed below:
hmregistry@fmhud.gov.com
hmsregistry@fmhud.gov.com
psregistry@fmhud.gov.com
Furthermore, the Ministry will deploy its official website and social media platforms to publicize this initiative and ensure that stakeholders and the wider public are well informed.
The Deputy Director and head of the ICT Department of the ministry, Dr. Marcus Amiolemen appreciates the Permanent Secretary, Dr. Shuaib Belgore for providing all the necessary supports and approval for the ECM system to come on stream in the Ministry.
The Ministry assures all partners, stakeholders, and members of the public of its commitment to leveraging technology-driven systems to deliver better services in line with global best practices.
It could be recalled that the Bureau of Public Service Reforms (BPSR), had last year in October named the Federal Ministry of Housing and Urban Development as the ‘ Best MDA in Innovative Use of Technology, 2024’ and the Honourable Minister Arc. Ahmed Dangiwa honoured with the Award of “Distinguished GovTech Trailblazer”.
The Director General BPSR, Dr. Dasuku Arabi, stated that the awards were in recognition of the Ministry’s “outstanding leadership in advancing technology initiatives and digitization programmes that contribute to the digital transformation agenda in the public sector and enhance service delivery.”
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Specifically, BPSR highlighted the launch and efficient operation of the innovative Online Renewed Hope Housing Portal (www.renewedhopehomes.fmhud.gov.ng), by the Ministry, which has made it easier and more convenient for Nigerians to own homes under the Renewed Hope Cities and Estates Programme.
The Bureau had also cited the Ministry’s Electronic Certificate of Occupancy Technology System, which has simplified the process of signing and issuing titles for federal real estate, making it faster, easier, transparent, and secure as another breakthrough innovation by the ministry of housing under Arc. Ahmed Musa Dangiwa.
